Our People

Stephen Heath

Stephen Heath

Director

Stephen is a Director of the company since its formation in April 2013.

He retired from the Police as Head of Crime Management training for Scotland and is an internationally experienced senior detective and investigator. He has 44 years public service experience in the UK and abroad.

Whilst working within Scotland he led and managed a multi agency Alcohol and Drug Action Team which won 2 Cosla Awards in the field of health improvement. Stephen is a proven and effective developer and deliverer of training in a variety of subjects tailored to local needs and an acknowledged effective advisor in an Islamic culture.

He is a certified EFQM assessor and business systems analyst.

Ian Ness

Ian Ness

Service Manager

Following a distinguished 30 year police career including extensive multi agency community related work Ian joined us in 2014.  He performed the role of Appropriate Adult until February 2017 when he took on the role of Service Manager.

During his police service, amongst many other diverse roles, he spent considerable time as a custody Sergeant and Inspector.
This provided him with extensive knowledge and experience in caring for a wide section of the community including those with mental health disability. These roles included assessing the need for the services of an Appropriate Adult. He is a proven and effective designer and deliverer of training at a national level.  

In 2011 Ian took on a variety of voluntary roles including working as a Director of Todhill Farm training home in Ayrshire. Todhill provides accommodation for and delivers training to adults with various forms of learning disability. 

Ian finds this work and his role as an Appropriate Adult very rewarding.

Ian has a Diploma in Training and Design and a Higher National Diploma in Chemistry.

Jacqui McNeil

Jacqui McNeil

Coordinator & Appropriate Adult

Jacqui joined as an Appropriate Adult in 2014 and currently performs the role of coordinator, assessing, responding to and allocating resources to out of hours requests. 

She is a member of the National Reference Group of the Scottish Consortium for Learning Disabilities and is involved in the development of easy read publications, organisation of events and training delivery. 

She has 17 years experience of supporting children and adults with learning disabilities and mental health difficulties, working across a range of agencies, including Social Work, NHS, Housing, Benefits and Voluntary Organisations.

Jacqui has an HNC is Social Care. 

Lesley-Anne Docherty

Lesley-Anne Docherty

Coordinator & Appropriate Adult

Lesley-Anne joined us as an Appropriate Adult in 2014. She now also performs the role of Coordinator assessing, responding to and allocating resources to out of hours requests.

She is a health and social care professional with 25 year’s experience who has worked within community care interacting with service users of various ages with conditions including dementia and Alzheimer's. She has also worked with people who have learning difficulties and mental health issues

Lesley-Anne has extensive experience supervising staff, managing and coordinating services.

She has an BA Open Degree in Social Care.

Helen Provan

Helen Provan

Appropriate Adult

Helen joined us in 2014 as an Appropriate Adult.

She has a Higher Education Diploma in Adult Nursing which led to work within Orthopaedics and Trauma before moving on to a role helping individuals with Learning Disability.  Helen then returned to further education obtaining an HNC in Social Care which resulted in work helping homeless people within the North West and West end of Glasgow. During this time, she completed an SVQ in Promoting Independence, empowering individuals to reach their full potential through promoting rights, diversity, equality, social and physical wellbeing while maintaining health and safety.   She has experience in working within criminal justice.

This developed Helen’s interest in working with offenders addressing factors which may have led them into the Criminal Justice system.  A further period of academic study led to a BSc in inter-professional Practice within the Alcohol and Drugs field.

Helen is currently studying for an MSc in Social Work.

John Bryce

John Bryce

Appropriate Adult

John joined us as an Appropriate Adult in 2014 having completed 34 years Police Service in both city and rural environments. 

He performed many roles, which included Instructor at the Scottish Police College, CID, OIC Community Policing and Custody Sergeant.
As a Community Policing Supervisor John was at the forefront in developing partnerships with various agencies and as a long term Custody Sergeant was responsible for the rights and care of prisoners many of whom suffered from mental health disability.

As a Detective Officer John was awarded the International Police Association Travel Scholarship for Scotland and worked with the New York City Police Department enforcing drug related crime.
During his career John was awarded the Commandants Cup for outstanding Academic Ability and has an HNC in Police Systems and Procedures (Scotland and Northern Ireland)

Diane Greenaway

Diane Greenaway

Appropriate Adult

Diane joined us in 2017. During a 26-year career in the Crown Office and Procurator Fiscals Service, she performed many roles which included investigating and preparing serious criminal cases for prosecution in the Sheriff and Jury and High Court.

Diane took a special interest in supporting victims and witnesses throughout the justice process.

She was an accredited sexual crime investigator, and a High Court sitting manager.

On leaving COPFS Diane established a support service for those affected by trauma and loss. She remains involved in private investigation work and worked for the Scottish Child Abuse Inquiry recording evidence from victims of historical child abuse.

In her spare time Diane is a volunteer with the National Autistic Society and enjoys working with young people on the autistic spectrum.

John MacDonald

John MacDonald

Appropriate Adult

John joined us in 2017. In a distinguished 30-year Police career he served in a variety of roles including translator, family liaison, accident investigator, events and emergencies planning and inter-agency facilitator. On retiral he briefly worked in radio broadcasting before moving to the Insurance sector specialising in mitigation for road crash victims.

Latterly, taking up a post in Local Government, John was a Facilities Coordinator, working in tandem with the Education Department. This brought him into daily contact with vulnerable adults and young people with learning and physical disability. He is well versed in the doctrines of GIRFEC and SHANARRI

He holds a Certificate in Leadership and Management from the Institute of Leadership and Management. A keen motorcyclist, he is also an Examiner, for the Institute of Advanced Motorists.

Reggie Quinn

Reggie Quinn

Appropriate Adult

Reggie recently completed a 35-year career within NHS Ayrshire and Arran,

She initially qualified as a General Nurse then trained in Mental Health, working for the majority of her career in mental health nursing. She enjoyed 28 years working as a Community Psychiatric Nurse supporting individuals experiencing major mental illness by delivering best practice approaches to meet their needs and ultimate wellbeing.

Within her role of supporting individuals with diverse and complex mental health difficulties, she developed additional areas of interest by meeting the needs of families. Providing Behavioural Family Therapy she was able to develop the family's ability in providing support to their loved one, also supporting and improving local service provision to women and their families who experience mental health problems during pregnancy and following childbirth.

Reggie has attained RGN, RMN, BSc Community Mental Health Nursing.

Carole Scott

Carole Scott

Appropriate Adult

Carole joined Clarity in May 2019. She has almost 30 years’ experience in the Justice system which have included sexual crime investigation such as rape and aspects of child protection. She is experienced in working with victims, witnesses and suspects in a variety of crimes up to and including murder and spent 4 years investigating major and complex frauds.

In 2011, for over 5 years and in a supervisory role, Carole was responsible for the care and welfare of all persons within a Police custody centre. During this time, she experienced at first hand the role of the Appropriate Adult and realised how important this is in assisting those with learning disabilities and mental ill health.

In 2017 she became part of the project team tasked with implementing the Criminal Justice (Scotland) Act within the Police Service of Scotland and did so until its implementation in January 2018. This included the design of Police Scotland Standard Operating Procedures related to the call out and use of Appropriate Adults.

Latterly she was responsible for the implementation and contracting of various welfare services provided within all the custody centres in Scotland.

Caroline Hall

Caroline Hall

Appropriate Adult

Caroline joined Clarity in May 2019 and has worked as an Occupational Therapist (OT) for over 30 years in Ayrshire, much of her work focused on those with mental health conditions, and, more recently, with those on the autistic spectrum and with Intellectual Disabilities.

She has done so within hospital settings and homes within communities. OT intervention focuses on helping people develop skills and confidence to live as independently and successfully as they can.

Since 2007 Caroline has worked as an OT within the forensic mental health service team within NHS Ayrshire and Arran. This has involved interaction with mentally disordered offenders and those with Intellectual Disabilities. The focus has been to promote people's motivation for pro social activity and therefore reduce the risk of re-offending behaviour.

She has experience of using Psychosocial interventions, behavioural family and activation therapy, and, more recently, utilising “talking mats” with patients. The role within the forensic team involves significant partnership working relationships with police, justice, social work and third sector agencies to help communicate and clarify each disciplines role.

Her interest in performing the Appropriate Adult role has developed following her work within the forensic mental health service.

Evelyn Grant

Evelyn Grant

Appropriate Adult

Evelyn joined Clarity in May 2019. She works as a Family Support Officer and Befriending Co-ordinator for a local authority and has 17yrs care experience working with young people, the homeless, vulnerable families and those with additional support needs, including mental health, families affected by imprisonment or loss of liberty, addiction, emotional health and wellbeing and disability. She has significant experience in housing support, Child and Adult protection and collaborative working with housing, social work, criminal Justice, NHS, police Scotland and a range of voluntary organisations.

Evelyn is currently studying with West College Scotland to obtain a Level 3 Certificate in Understanding Mental Health and has a Psychology Higher, an HNC/HND in Social Sciences and an SVQ level 9 in social services (children & young people).

Frankie Howat

Frankie Howat

Appropriate Adult

Frankie is the most recent addition to our team.

She has over 20 years’ experience in the Justice system in a variety of roles including as a detective in the Scottish Crime and Drugs Enforcement Agency, work within Child Protection, Domestic Abuse and Restorative Justice in partnership with the Reporter to the Children’s Panel.

Frankie has personal experience of issues faced by those who require communication support in their daily lives. In 2005 she suffered an Acquired Brain Injury following an accident. Consequently, she fully comprehends the communication needs of those with Mental Ill Health and Learning Disability.

She has worked with Women’s Aid, Home Start in a voluntary capacity, and continued with them to become a Trustee on their board.

More recently Frankie has worked as a Nursing Assistant on various mental health wards caring for those with Asperger’s and Dementia. She has just completed a B.Sc. in Health and Social Care.

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